Privacy Policy

Effective Date: 26 June 2026

At Sahaya Foundation, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website and donation services.

By accessing this website or making a donation, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or make a donation, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Postal Address
  • City, State, Country
  • PIN Code
  • PAN Number (where required for 80G Certificate)
  • Donation Purpose (if selected)
  • Optional Message

Payment Information

Payments are securely processed through our authorized payment gateway.

We do not collect or store:

  • Credit Card Numbers
  • Debit Card Numbers
  • CVV
  • UPI PIN
  • Internet Banking Passwords
  • Wallet Credentials

2. How We Use Your Information

We use your information to:

  • Process donations.
  • Generate donation receipts.
  • Issue 80G Tax Exemption Certificates (where applicable).
  • Verify donor information.
  • Respond to donor inquiries.
  • Send donation confirmations.
  • Improve our services.
  • Comply with legal and regulatory obligations.

3. PAN Information

PAN details are collected only when required for tax exemption purposes.

To protect donor privacy:

  • PAN information is securely stored.
  • Access is restricted to authorized personnel.
  • PAN data is never publicly displayed.

4. Payment Security

All donations are processed through secure payment gateway providers.

Sensitive payment credentials are never stored on Sahaya Foundation servers.

5. Email Communication

We may send emails regarding:

  • Donation Confirmation
  • Donation Receipt
  • 80G Certificate
  • Donation Status
  • Important updates related to your donation

We do not send unsolicited marketing emails without consent.

6. Cookies

Our website may use cookies to:

  • Improve website functionality
  • Maintain user sessions
  • Remember user preferences
  • Analyze website traffic

You may disable cookies through your browser settings, although some website features may not function properly.

7. Information Sharing

We do not sell, rent, or trade your personal information.

Information may only be shared:

  • With trusted payment gateway providers for transaction processing.
  • When required by law or government authorities.
  • To comply with legal obligations or court orders.

8. Data Security

We implement reasonable administrative, technical, and organizational security measures to protect your information from:

  • Unauthorized access
  • Data loss
  • Misuse
  • Alteration
  • Disclosure

Despite our efforts, no internet-based transmission or storage system can be guaranteed to be completely secure.

9. Data Retention

We retain donor information only for as long as necessary to:

  • Maintain donation records.
  • Issue receipts and tax certificates.
  • Meet legal, tax, accounting, and regulatory requirements.

10. Your Rights

You may contact us to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request updates to your contact details.
  • Request deletion of personal information where legally permissible.

Certain financial or tax-related records may be retained where required by applicable law.

11. Third-Party Services

Our website may use trusted third-party services, including:

  • Payment Gateway Providers
  • Email Delivery Services
  • Website Hosting Providers
  • Analytics Services (if enabled)

These providers maintain their own privacy policies governing the information they process.

12. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian consent.

13. Changes to This Privacy Policy

Sahaya Foundation may update this Privacy Policy from time to time.

Any updates will be published on this page with the revised effective date.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Sahaya Foundation

Email: info@sahayafoundation.org

Website: https://sahayafoundation.org

15. Consent

By using this website or making a donation, you acknowledge that you have read, understood, and agreed to this Privacy Policy.